- No. 01Initial Consultation
- No. 02Quote & Deposit
- No. 03Design Phase
- No. 04Proofing & Approval
- No. 05Printing & Shipping
Initial Consultation:
During our initial phone call or email conversation, we will discuss the details of your dream stationery such as style, design and color theme, required quantity, timeline, budget, and any other special details from your wedding or event, you would like to incorporate in the design. We will highly recommend you to review our portfolio on our website or Instagram, once you select a style/design then we will work to make it yours. We can also customize day-of-stationery items such as thank you cards, menus, escort cards, place cards, wedding programs, wedding signs, seating charts and gift/favor tags, etc., accordingly to provide a cohesive look to your stationery package.
Quote and Deposit:
Once we know your requirements, we will develop a detailed pricing estimate (including design and materials) and design timeline based on what was discussed. At this point, if you decide to move forward with us, we require a signed agreement and a 50% non-refundable deposit to continue with the design process and secure your booking. Upon receipt of your contract and deposit, you are booked for the design and execution of your order. Please note that we do not design anything before a deposit is received.
Design Phase:
At this step, we will provide you with the design concepts in a digital format, this usually takes 3-5 business days, depending on your design requirements. We allow for up to two rounds of revisions for changes such as wording, font size, and alignment. Designs for day-of-wedding items such as menus, wedding programs, place cards, table numbers, wedding signs, etc., will generally take place in the months and weeks leading up to your wedding after we have established your final invitation design. Please contact us in advance to ensure our availability.
Proofing & Approval:
Reread and proofread the whole invitation text. Please make sure to check grammar, spelling, or typos, if any. Once all proofs are reviewed and approved by you, we make all necessary revisions and updates to your order. At the end of this stage, we request the final 50% balance, and your order proceeds to final printing. Please note that once digital proofs are approved and proceed to the final production stage, we are not responsible for any errors and mistakes overlooked or omitted during your preview.
Printing and Shipping:
At this final stage, we will print your order according to your specifications and approval. Printing and finishing may take 2 to 4 weeks depending on the complexity of your order. We will provide you an estimated completion time during your initial consultation. You may also request a rush service at an additional fee. Once your order is ready, we will contact you by email or phone to schedule a suitable pick-up time or we will ship your order as per our initial agreement.
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